Technical Support
SOFTEK Services Ltd.
#275 – 13500 Maycrest Way
Richmond, B.C. Canada V6V 2N8
For customers who have purchased our Maintenance and Update (M&U) Service, you will have priority access to not only new versions of our products but also to high quality technical support and assistance worldwide.
Canada and USA: |
(604) 273-7737 |
9am to 5pm Pacific Time, Mon to Fri
(excluding holidays) |
UK/Europe: |
+44 (0) 113 239 3000 |
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Asia and Australia: |
(+65) 6377 0900 |
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E-Mail: |
support@csc-softek.com |
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Support will only be given to users with an active maintenance and update service contract. Contact SOFTEK for reinstatement. You may e-mail us directly at support@csc-softek.com and attach any relevant data files.
Please include the following information in your e-mail message:
- First and Last Name
- Company Name
- Telephone Number
- State/Province (e.g. Washington)
- Country (e.g. United States)
- Product Name (e.g. S-FRAME)
- Product Version (e.g. 7.00)
- Query Description (Please be specific)
- Attachments (e.g. TEL and/or JPEG Files)
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